AgentNoWager Casino Privacy Policy

At Agent No Wager, we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information when you access and use our services at 777agentnowager.com. By registering an account or using our platform, you agree to the terms outlined in this document. We encourage you to read this policy carefully so you fully understand our practices and your rights as a user.

Who We Are

AgentNoWager Casino is operated by Cerberlot N.V., a company licensed and regulated under the laws of Curaçao. Our services are provided under a valid Curaçao gaming licence, and we are committed to operating in full compliance with applicable data protection regulations. If you have any questions about how we handle your personal data, you can contact us at support@agentnowagers.email or by calling our UK-accessible support line at +44 1241 340796.

Information We Collect

When you interact with our platform — whether during registration, gameplay, or support queries — we may collect the following categories of personal data:

• Identity Information: Your full name, date of birth, username, and government-issued identification documents (required for KYC/AML verification).
• Contact Information: Email address, phone number, and residential address.
• Financial Information: Payment method details, transaction history, deposit and withdrawal records. We accept deposits via Mastercard, Visa, Apple Pay, and a wide range of cryptocurrencies including BTC, ETH, USDT, and LTC.
• Technical Information: IP address, browser type, device identifiers, operating system, and session data.
• Behavioural Data: Gaming activity, session durations, wagering patterns, and bonus usage history.
• Communication Records: Emails, live chat transcripts, and phone call logs related to customer support interactions.

How We Use Your Data

At AgentNoWager Casino, we process your personal information for a number of legitimate purposes, including:

• Creating and managing your player account and enabling agent no wager login access securely.
• Processing deposits and withdrawals in accordance with our payment terms, including our daily limit of 2,000 USD/EUR and monthly cap of 40,000 USD/EUR.
• Verifying your identity to comply with Anti-Money Laundering (AML) requirements — note that each deposit must be turned over 3x before withdrawal can be processed.
• Delivering bonuses, free spins, and cashback rewards, including our weekly no-wager cashback programme ranging from 5% to 15%.
• Providing 24/7 customer support via live chat, email, and phone.
• Sending you promotional communications (only with your consent), including updates about agent no wager free spins, reload offers, and seasonal promotions.
• Preventing fraud, money laundering, and other prohibited activities.
• Improving our website, mobile app, and overall user experience.

Legal Basis for Processing

We process your personal data on the following legal grounds:

• Contractual Necessity: To fulfil our obligations under the Terms and Conditions you accepted upon registration.
• Legal Obligation: To comply with licensing conditions, AML regulations, and other applicable laws.
• Legitimate Interests: To protect the security and integrity of our platform, prevent fraud, and improve our services.
• Consent: For marketing communications and optional data uses where we have obtained your explicit agreement.

Cookies and Tracking Technologies

Our AgentNoWager platform uses cookies and similar tracking technologies to enhance your browsing experience, analyse site performance, and deliver personalised content. Cookies we use include:

• Essential Cookies: Required for core site functionality, including agent no wager login sessions and account security.
• Analytics Cookies: Help us understand how players navigate our site and where improvements can be made.
• Marketing Cookies: Allow us to display relevant promotional content based on your activity.

You may manage or disable cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of our services.

Data Sharing and Third Parties

We do not sell your personal data to third parties. However, we may share your information with trusted partners in the following circumstances:

• Payment Processors: To facilitate deposits and withdrawals, including card networks and cryptocurrency service providers.
• Game Providers: Such as NetEnt, Quickspin, BGaming, PG Soft, and others, to deliver gaming content to you.
• Regulatory Authorities: Where required by our Curaçao licence or applicable law.
• Fraud Prevention Services: To verify identities and detect suspicious activity on our platform.
• IT and Hosting Providers: Who maintain the technical infrastructure underpinning our services.

All third parties with whom we share data are contractually required to handle it securely and in accordance with applicable data protection laws.

Data Retention

At Agent No Wager, we retain your personal data only for as long as necessary to fulfil the purposes for which it was collected. In most cases, account data and transaction records are retained for a minimum of five (5) years following account closure to comply with AML and regulatory requirements. After this period, data is securely deleted or anonymised.

Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Right of Access: You may request a copy of the personal data we hold about you.
• Right to Rectification: You may ask us to correct inaccurate or incomplete data.
• Right to Erasure: In certain circumstances, you may request that we delete your personal data.
• Right to Restrict Processing: You may ask us to limit how we use your data in specific situations.
• Right to Object: You may object to processing based on our legitimate interests or for direct marketing purposes.
• Right to Data Portability: You may request a machine-readable copy of your data to transfer to another service provider.

To exercise any of these rights, please contact us at support@agentnowagers.email. We will respond to all verified requests within 30 days.

Security Measures

We at AgentNoWager Casino employ industry-standard security measures to protect your data from unauthorised access, loss, or misuse. These include SSL encryption, firewalls, two-factor authentication options, and regular security audits. While we take every reasonable precaution, no online transmission can be guaranteed to be 100% secure. We encourage you to use a strong, unique vB!16QQZMJEBuR$_ for your account and to contact us immediately if you suspect any unauthorised activity.

Responsible Gambling and Data Use

Our Agent No Wager platform is committed to promoting responsible gambling. We may use your gaming behaviour data to identify patterns consistent with problem gambling and, where appropriate, to apply self-exclusion tools or impose account restrictions. This processing is carried out in your interest and in compliance with our licensing obligations.

Changes to This Policy

We reserve the right to update this Privacy Policy at any time. When we make material changes, we will notify you via email or a prominent notice on our website. Your continued use of our services following any update constitutes your acceptance of the revised policy. We recommend reviewing this page periodically to stay informed about how we protect your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data at AgentNoWager Casino, please reach out to our support team:

• Email: support@agentnowagers.email
• Phone: +44 1241 340796
• Live Chat: Available 24/7 directly on our website

We are here to help and are committed to addressing any privacy-related concerns promptly and transparently. Thank you for trusting Agent No Wager with your personal information.